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Assistant Call Center Manager - Wichita, Kansas Wichita, KS
NORC at the University of Chicago is looking for an Assistant Call Center Manager to join their team in Wichita, Kansas.
Team Lead Chicago – 55 East Monroe Street, IL
NORC is looking to hire friendly and personable individuals as Team Leads who can manage and coach telephone interviewers at our state of the art facility in Chicago.
Telephone Interviewer - Call Center Chicago – 55 East Monroe Street, IL
NORC is looking to hire friendly and personable individuals as Telephone Interviewers who can reach out to people around the world over the phone. Apply now to join us at our Chicago location to do essential work.
Quality Assurance Monitor Albuquerque, NM
We are looking for Quality Assurance Monitors (QAMs) to work at our Albuquerque location.
Telephone Interviewer - Call Center Wichita, KS
NORC is looking to hire friendly and personable individuals as Telephone Interviewers who can reach out to people around the world over the phone. Apply now to join us at our Wichita location.
Telephone Interviewer - Call Center Albuquerque, NM
NORC is looking to hire friendly and personable individuals as Telephone Interviewers who can reach out to people around the world over the phone. Apply now to join us at our Albuquerque location.
Team Lead Albuquerque, NM
NORC is looking to hire friendly and personable individuals as Team Leads who can manage and coach telephone interviewers at our state of the art facility in Albuquerque.
Vice-President of Telephone Surveys and Support Operations Chicago – 55 East Monroe Street, IL
NORC at the University of Chicago is seeking a Vice-President of Telephone Surveys and Support Operations. This is a tremendous opportunity to join the leadership team of a nationally renowned non-partisan research institute that informs decision- and policymakers around the world, and to lead a highly successful and critical business unit to new heights of achievement and excellence. This high-profile position requires an individual with proven leadership skills, vision, and extensive management experience in a relevant industry. Successful candidates will have a strong record of directing large multi-disciplinary teams and managing multiple projects with competing timelines and resource demands. The VP will also possess strong communication skills, and be well-versed in the U.S. communications industry and the Telecommunications Consumer Protection Act (TCPA). The Telephone Surveys and Support Operations division of NORC is responsible for all data collection via phone, web and mail, including handling of all inbound calls, emails and mail. It has over 500 seats across three contact centers located in Chicago IL, Albuquerque NM, and Wichita KS, as well as a fully equipped mail center in Chicago.