NORC at the University of Chicago is seeking a Systems Analyst to support and implement administrative software at NORC. This position will focus on supporting existing third-party vendor software including accounting, financial planning, human resources, and payroll applications. Key responsibilities include being an expert liaison between the business and IT department, knowing how to translate business requirements into IT solutions.
|DEPARTMENT: INFORMATION TECHNOLOGY
The primary goal of Technology Support Services (TSS) is to provide a central point of contact for customers who need technical assistance. The HelpDesk’s mission is to reduce downtime across the enterprise by facilitating in the coordination of support for the restoration of normal operational service with minimal business impact on the customer within agreed service levels and business priorities.
• Leading implementations and/or upgrades of any new software applications within NORC’s administrative systems.
• Training users on the new applications and acting as functional expert of the systems.
• Managing/Ownership of multiple projects.
• Handling ad-hoc report requests and performing basic server maintenance.
• System administration and configuration.
• Database administration (SQL Server 2012 and 2017), along with SSIS, SSAS, and SSRS development.
• Documenting technical/business processes.
• Designing and developing custom interfaces between applications.
• The systems analyst will work as part of a team, but is expected to operate with minimal supervision.
- B.S. in Computer Science or an analytical degree such as Finance, Accounting, or Engineering with Information Systems experience, plus at least four (4) years of relevant work experience.
- Candidates should have knowledge of one or more of the following systems: ADP Enterprise, Deltek Costpoint, IBM Cognos BI, TM1, Concur, and JIRA administration.
- Candidates should also have: strong problem solving and analytical skills to diagnose system problems; working knowledge of SQL language.
- Familiarity with business intelligence practices, including proficiencies in data warehousing in SQL Server, as well as basic knowledge of Extract, Transformation and Load (ETL) tools.
- Knowledge of DBA tasks coupled with database SQL development. Solid written and oral communication skills are required.
- The candidate will interact with users with various technical expertise and business/financial experience and must be able to communicate effectively.
- Understanding of basic financial or accounting principles is a plus.
|WHAT WE DO:
NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.
|WHO WE ARE:
For over 75 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.