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Interviewer Positions

Contact Tracer - Maryland

Apply now Job no: 497077 Work type: Intermittent Location: Baltimore, MD Capability Area: Field


NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.


Are you a self-motivated, people person looking to make meaningful contributions through work that impacts the nation?  NORC is hiring interviewers to serve as Contact Tracers for the Maryland COVID Link initiative. These Contact Tracers will play a key role in the state’s effort to combat the COVID-19 pandemic.  This opportunity will allow interviewers to contribute to the fight against the disease while working from home as part of the Contact Tracing Call Team.

Maryland residents are especially encouraged to apply.


  • Members of the Contact Tracing Call Team will complete a remote training during the beginning of May.

  • They will begin calling people referred to NORC as soon as they have completed training.

  • We believe that we will continue our contact tracing efforts for at least six months.  However, the amount of work available and the length of the effort will vary with the course of the pandemic.

  • We will be placing calls seven days a week from 9:00 AM Eastern through 8:00 PM Eastern.

  • Schedules will be set 1-2 weeks in advance but may be altered pending on the number of new COVID-19 diagnoses. 

  • Contact Tracers will work scheduled shifts, with each shift lasting 4-6 hours.  We anticipate that most members of the team will work 4-5 shifts during a typical week.  Each team member should be prepared to work a mix of morning, midday, and evening shifts and to work on both weekdays and weekends.

  • Assignments are temporary.  The number of hours each Contact Tracer will vary with the number cases available and with each person’s on the job performance.

  • Present evidence of identity and authorization to work in the United States (I-9 documentation).
  • Have a working home phone number and broadband internet access at home.

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.



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