Work type



Capability Area

Research and Survey

Research Director, Communications - Public Health Research

Apply now Job no: 497366 Work type: Regular Full-Time Location: Bethesda, MD Capability Area: Public Health


NORC at the University of Chicago is seeking a talented Survey Director to support the Public Health Research Department.

This position is responsible for managing discrete tasks of complex projects including communication strategy and research (inclusive of both qualitative and quantitative methods) and/or smaller communication and research projects in their entirety, including responsibility for the schedule, budget, staff and client relations; requires limited expertise related to operational methods, including project design and management, appropriate communications-related data collection procedures for social media data, social listening, advertising data, amongst others, and quality control.
Due to COVID-19, this position will initially be remote, but preferably applicants will be based in either our Bethesda, Chicago Loop, or Atlanta offices when it is safe to resume office work.


NORC research on health-related issues is conducted with the goals of informing public and policy makers and improving Americans' quality of life. Health research has been an important component of NORC’s work since its earliest years and is today the largest business area in the company.

Health research is conducted within four research departments: Health Sciences, Health Care Evaluation, Health Care Programs, and Public Health, each led by closely collaborating Department Heads. Each health department delivers research and policy analysis, large and small-scale survey data collection, program evaluation, qualitative research, methodological research, and technical assistance to its clients which include the federal government, foundations, and commercial sector clients. Additionally, NORC’s Public Health research department boasts a talented and growing group of health communication experts that delivers communication planning, product message development and testing, partnership development and outreach, and campaign implementation and evaluation design.

The NORC health communication practice combines a focus on both public health and health care with a commitment to the development of culturally-sensitive, scientifically-based programs that make full use of web and new media in addition to more traditional communication channels. 

  • Serve as task/component manager on projects 
  • Manage the day-to-day performance of all members of the task/component team and may have administrative supervisory responsibilities
  • Supervise the design of, or design, communication programs or campaigns including but not limited to strategy, formative research, social media strategy, materials development, partnership development, dissemination, data analysis, and campaign evaluation  
  • Interact occasionally with clients to clarify their needs, report on progress, discuss contractual matters, resolve problems, allay concerns, and provide information and recommendations.
  • Ensure and manage, on a limited basis, staff mentorship, technical and professional assistance, and other feedback on performance of project/task team members.
  • Engage in business development activities including authoring various sections of the technical proposal.
  • Reviewing project deliverables and ensuring quality control, including in some instances auditing and correcting the data files, ensuring management of grantee data, or overseeing data acquisition protocols with fidelity.
  • Bachelor’s degree in social sciences or related field required; Master’s degree strongly preferred
  • At least 4 years’ experience in positions of increasing responsibility in communications, marketing, or related field
  • Some experience in client communications and relationship management
  • Strong proficiency with MS Office software;  knowledge of analysis packages, computing platforms, data processing procedures, and data file construction as appropriate
  • Ability to organize and prioritize work assignments to meet project needs
  • Strong verbal and written communication skills
  • Excellent interpersonal skills
  • Occasional travel for site visits and meetings may be required (once it is safe to do so)

Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position


NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.


For over 75 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.


Advertised: Eastern Daylight Time Applications close:

Back to search results Apply now Refer a friend

Share this:

| More