Work type



Capability Area

Information Technology

IT Senior Project Manager - AmeriSpeak panel - Remote

Apply now Job no: 498997 Work type: Regular Full-Time Location: Chicago – 55 East Monroe Street, IL Capability Area: IT Administrative Systems and Support


NORC at the University of Chicago is seeking an experienced IT Senior Project Manager to manage the planning, implementation, and production support for NORC’s AmeriSpeak Panel systems projects. Since 2015, AmeriSpeak® has been the industry-leading solution for conducting scientifically rigorous surveys of U.S. households. AmeriSpeak enables organizations to take advantage of the affordability and speed of panel-based surveys, while also obtaining the accuracy, response rates, and sample quality typical of more traditional survey methods.

NORC seeks a dynamic IT Senior Project Manager who will proactively work with AmeriSpeak’s senior management team to evaluate, recommend, and ultimately manage the implementation of IT solutions for AmeriSpeak that will enhance AmeriSpeak’s stature as the premier panel-based survey platform in the U.S. The successful candidate will have had substantial experience in project management involving complex data collection and database systems.

This leader will plan and manage multiple medium-to-large sized IT systems development projects of moderate to high complexity, ensuring that project results contribute positive business value and meet agreed upon scope, schedule, and cost objectives. At NORC, Project Managers lead a variety of different types of projects including large scale survey data collection and management systems implementation, internal initiatives and systems, new product and service launches, large-scale application development, systems integration, operational efficiency improvements, and infrastructure upgrades and deployments.

The IT Senior Project Manager will establish and maintain a collaborative partnership with internal business units (research and operations staff) as well as external clients while leading IT full stack development teams to meet project objectives. They will bring creative approaches to problem solving and identifying innovative solutions in order to produce quality deliverables supporting the business needs.

NORC recognizes that talented and skilled researchers live throughout the U.S. and actively supports remote work arrangements.  

As a condition of employment, all NORC employees and contractors – including those working remotely - must be fully vaccinated (as defined by current CDC guidance) against COVID-19.

DEPARTMENT: IT Project Management

The function of the Project Management Office (PMO) is to provide the planning and delivery of IT products and services to NORC projects. The PMO houses NORC's IT Project Managers, who manage the team of Business Analysts, Developers, Quality Assurance, and other IT support staff assigned to the project to deliver the required systems and support. The PMO also works to improve IT delivery through adoption and customization of industry best practices in project management.​

  • Development of the IT project plan, and managing its scope, schedule, resources, budget, and risk. Applies advanced project management methods and techniques to execute project goals
  • Hands on management of IT team resources, tasks, and deliverables on multiple projects and projects with significant budgets and risks
  • Risk identification and mitigation planning and control. Issue management including tracking, assignment, and closeout of all project issues
  • Leads the effort in creative approaches to problem solving, especially for most complex projects; confers with project personnel to provide technical advice and resolve problems; works with project stakeholders, department management, IT senior management and NORC senior management to ensure company initiatives and project objectives are being met
  • Leads the preparation of solution descriptions and cost estimates for the significant new IT components on projects and may contribute to NORC new business proposals
  • Solves complex technical and business problems; takes a broad perspective to identify innovative solutions
  • Works independently; receives minimal guidance. Contributes to performance reviews for team members
  • Interprets internal or external business issues and recommends best practices and is expected to take a lead in improving procedures for the IT PMO
  • Serves in a key liaison role between AmeriSpeak and IT, aiming to understand near and long-term AmeriSpeak business goals and objectives
  • Reports regularly to IT management on the status of all assigned projects. Reports project delays and changes in requirements to the AmeriSpeak management and IT management on a timely basis.
  • Bachelor’s degree in Computer Science or equivalent required, Master’s degree preferred
  • 10+ years of overall experience, with at least 5 years of current hands-on project management experience, leading projects that result in delivery of products and data
  • Familiarity with survey or market research strongly preferred
  • Agile Scrum Master experience required, Waterfall SDLC methodology experience a plus
  • Extensive knowledge of project management processes, project financial management, systems development methods, change management concepts and business process improvement methods
  • Management of full stack systems development teams required, with demonstrated management of Java, SQL Server, and other portal technology projects
  • Data review and analysis skills and knowledge of XML and relational database design, including a thorough understanding of common database object structures.
  • Experience writing basic SQL statements and basic proficiency with SQL Server Management Studio (SSMS). Experience with tools like Power BI are a plus.
  • Experience with SharePoint development projects, Salesforce implementations, and ServiceNow a plus
  • PMP and CSM certification preferred
  • Ability to work on multiple concurrent projects with shared resources
  • Intermediate to advanced skills with project management tools including Microsoft Project, Word, Excel, and PowerPoint
  • Strong project management skills with hands-on experience managing and deploying application development projects, portals, and other complex IT systems
  • Strong planning, organizational, and leadership skills
  • Strong verbal and written communication skills, including the ability to make effective presentations to clients and senior management
  • Strong meeting facilitation skills
  • Strong business judgment
  • Ability to hands-on direct the work of systems development staff in a team environment
  • A passion for consulting; you are capable of stretching and applying your skills in an open, entrepreneurial environment
  • A flexible approach and attitude; you are not afraid to take on a challenge and be as hands-on as you are strategic.

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.


For over 75 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.




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