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Survey Programmer - Hybrid/Remote

Apply now Job no: 499151 Work type: Regular Full-Time Location: Chicago – 55 East Monroe Street, IL Capability Area: IT Development and Infrastructure

JOB DESCRIPTION:

NORC at the University of Chicago is seeking a Survey Programmer in the Information Technology department to take a role in the technical design and programming of NORC questionnaires. The Survey Programmer will also be involved in code reviews, walk-throughs, and work on cross-functional teams.  This role will be dedicated to working on NORC's client projects. The successful candidate can work at NORC’s headquarters, one of our regional offices, fully remote, or flexibly hybrid.

DEPARTMENT: Information Technology

NORC's Information Technology program provides technology services to our staff and clients. Given the critical role technology plays in our day-to-day lives, we are committed to providing professional, high-quality solutions in order to further our collective goal of advancing social science research.

RESPONSIBILITIES:
  • Design, program, and test survey solutions to project specifications
  • Script surveys on one of our four platforms depending on data collection mode and project needs
  • Conduct design walk-throughs and code reviews
  • Contribute to and maintain process improvements
  • Work on cross-functional project teams
  • We will train the right candidate with sufficient general survey programming skills and experience on NORC’s preferred survey engines.
REQUIRED SKILLS:

 

  • Bachelors' Degree in Information Technology, or related field preferred, or equivalent work experience required
  • At least one year of experience in all phases of survey questionnaire development and/or programming with CATI/CAPI/CAWI programming survey engines such as Unicom Intelligence (formerly IBM SPSS Dimensions/MR Interview), Voxco, Confirmit Horizons, or Blaise
  • Candidates with four or more years of experience and demonstrable technical prowess, along with other factors, may be considered for a Senior Survey Programmer role.
  • Experience with SDLC, including requirements, design, implementation, build and release, and production support
  • Familiarity with social science research or survey methodology and/or market research
  • Understanding of key business functions in survey data collection, including sample management and telephone scheduling concepts
  • Excellent written and oral communication skills
  • Strong math, logic, and analytical skills
  • Familiarity with HTML, CSS & JavaScript

PREFERRED SKILLS:

  • Working knowledge of Voxco or Unicom Intelligence (MR Interview) programming, as well as work experience in an environment favoring those solutions
  • Familiarity with other survey tools such as Qualtrics or Dooblo
  • Understanding of survey methodology, including content development, data concerns, respondent engagement, reducing respondent burden, and interviewing techniques
  • Familiarity with SQL commands and relational databases

NICE TO HAVE BUT NOT REQUIRED:

  • Master’s Degree in Information Technology or related field.
  • Knowledge of other programming languages, such as Python, C#, PowerShell, or VBScript
  • Practical use of Git for source control and Jira for issues tracking
  • Experience with automation tools, such as Rundeck, Jenkins, or other schedulers
  • Familiarity with SAS, SPSS, or other dataset management platforms

 

WHAT WE DO:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

WHO WE ARE:

For over 75 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

EEO STATEMENT: 

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.

 

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