The SVP for Health Care Strategy should be an expert in health care policy and data, with a demonstrable ability to understand and influence the impact of public policy decisions on business opportunities and challenges. The new SVP is expected to bring extensive knowledge of all aspects of health care delivery, including private insurance, Medicare, Medicaid, and health care providers. The SVP will be responsible for setting a vision that ensures NORC will continue to play a vital role in the translation of policy and market insights into meaningful system-wide improvements in quality, cost, outcomes, and equity.
The SVP will report to Chief Strategy Officer and EVP Missy Nachbar, and will work closely with the SVPs of the other health departments, as well as with other senior leaders across the organization. Department leaders across NORC collaborate and work closely together to coordinate project staffing and business development. Some of the HCS projects and proposals benefit from the expertise and staff assistance from other departments in order to ensure success. In addition to leading the HCS department, the new SVP will also be a member of NORC’s senior management team. The SVP will be expected to help advance NORC’s mission and goals by contributing to the organization’s strategy and operational management, and to oversee, develop, and grow the organization’s research activities in the health care sector.
The SVP will have revenue, profit, and loss responsibility for the HCS department and will manage a team that spans NORC’s offices in Chicago and Bethesda, as well as employees working in other locations. This includes a talented and highly motivated team of approximately 20 professional staff, spanning senior strategists, experienced policy experts and researchers, and data analysts and programmers. The SVP will be required to work with NORC’s Executive leadership throughout the year to develop and implement an annual budget, establish revenue targets, and refine the department’s strategic vision through the identification of annual goals and measures.
Key Opportunities and Challenges
The broad challenge for the new SVP is to lead, manage, and grow the Health Care Strategy department and to support the growth of market-facing deliverables throughout the organization. The SVP will build on the department’s past and current successes and lead its pursuit of new avenues for expanding and diversifying its portfolio. Specifically, the new SVP will need to provide intellectual leadership and subject matter expertise to address the following challenges and opportunities:
Lead Health Care Strategy to new levels of achievement
NORC operates in a dynamic, rapidly changing market characterized by increasing competition, technology disruption, and budgetary constraints. In this competitive environment, NORC’s HCS department has been successful, experiencing rapid growth in recent years due to its excellent work and effective business development. NORC anticipates that this trend will continue and seeks a leader who is ready to expand the department’s impact and breadth as federal and state policy priorities evolve, and as the private market reacts to these new policy conditions. The next SVP will possess the vision, leadership skills, and management talents to advance the HCS department to new levels of excellence and achievement.
Ensure analytic integrity
NORC work products – and HCS analyses especially – often involve novel data analytics, acquisition of extant/secondary data sources, and linking multiple data systems together. The new SVP will need to ensure that HCS data and analytic products meet market-level quality standards in terms of accuracy, accessibility, timeliness, and relevancy among others.
Adapt to a rapidly changing political environment
Health care continues to be a high-priority issue for the current U.S. president, his administration, and the Congress. The new SVP will need to navigate the political environment with respect to policy priorities and potential legislative/structural changes in the health care system to ensure NORC is sufficiently nimble and prepared to address evolving priorities and the implementation of new policies.
Collaborate and partner with other NORC research departments
Given how integral HCS is to the overall success of NORC, the SVP will be an important strategic leader in the organization. The SVP will contribute to the direction of NORC’s entire health portfolio, collaborate with other research leaders across the organization, and assist in the ongoing development and expansion of NORC’s business activities.
Develop new client relationships and serve as senior executive for fostering and enhancing existing client relationships
The new SVP will operate as the department’s senior client relationship executive, playing a critical client-facing leadership role. Success will be measured by the ability to spark the expansion of existing work, to pursue and secure new projects, and to match both to markets that reinforce NORC’s vision and mission.
Lead business development in Health Care Strategy
The new SVP will serve as the business development leader for the department and will set strategy and collaborate with senior team members around business development execution and revenue generation. Moreover, the successful candidate will bring their own research expertise and experience to NORC and leverage it to successfully attract new funding from existing and new clients.
Foster collaboration and innovation among staff
A culture of collegiality and collaboration has contributed to NORC’s overall success. The new SVP will strengthen cross-project and cross-department interaction among staff of all levels, and will exemplify this approach in their management, mentorship, and development of staff—and inspire department members to do the same.
Build a cohesive, team-oriented culture comprised of experts across the department
NORC depends on its talented and engaged staff to compete successfully and to deliver on its mission. NORC fosters an environment that promotes the personal growth and professional development. The SVP needs to be an experienced mentor and leader of people who will ensure that the team is comprised of high-caliber, motivated individuals who possess the skills and expertise necessary to support the department’s activities. Building cohesion and trust across a geographically dispersed staff are central tasks for the new leader.