Work type



Capability Area

Research and Survey

Senior Vice President (SVP) – Health Care Strategy

Apply now Job no: 499853 Work type: Regular Full-Time Location: Bethesda, MD Capability Area: Health Care Strategy



NORC at the University of Chicago is an independent research organization with more than 80 years of leadership and experience in research, data collection and analysis, program evaluation, and policy analysis. NORC seeks a Senior Vice President (SVP) to lead its Health Care Strategy (HCS) department. The Health Care Strategy team consists of 20 professional staff providing a broad range of analytic and advisory services to a wide array of private sector and non-profit clients. HCS is an important component of NORC’s diversification strategy to complement NORC’s robust federal government work portfolio by building more private sector, foundation and trade association work. This is an exceptional opportunity for a proven leader with expertise supporting non-government clients that need deep and actionable policy or business insights on how best to meet their policy or business goals.

NORC recognizes that talented and skilled researchers live throughout the U.S. and actively supports remote work arrangements. Trips to client sites and to the NORC office locations will be required. 

As a condition of employment, all NORC employees and contractors – including those working remotely - must be fully vaccinated (as defined by current CDC guidance) against COVID-19.

DEPARTMENT: Health Care Strategy


Health Research At NORC

NORC Health includes five research departments: Health Care Evaluation, Health Care Programs, Public Health, Health Sciences, and Health Care Strategy, each of which are led by department heads providing the committed leadership and close collaboration across departments. NORC Health departments conduct research to inform the public and policymakers, while improving Americans’ health and quality of life. 

The new Health Care Strategy SVP will assume a strong portfolio of ongoing work, client relationships, and a vibrant advisory services and data analytics team focused on helping clients navigate critical health policy and business issues. Clients include payers, providers, biotech companies, health data companies, senior housing operators, investors, associations, and foundations.  

The team has an embedded data analytics group focused on analyzing Medicare and Medicaid claims data from the Centers for Medicare & Medicaid Services (CMS). The department also provides policy support, including legislative and regulatory analysis and policy modeling. Its qualitative research includes techniques such as expert interviews, focus groups, and facilitated convenings. The team also conducts surveys of health care providers and consumers, facilitates organizational strategic planning activities, and designs rapid-cycle program evaluations. 



The SVP for Health Care Strategy should be an expert in health care policy and data, with a demonstrable ability to understand and influence the impact of public policy decisions on business opportunities and challenges. The new SVP is expected to bring extensive knowledge of all aspects of health care delivery, including private insurance, Medicare, Medicaid, and health care providers. The SVP will be responsible for setting a vision that ensures NORC will continue to play a vital role in the translation of policy and market insights into meaningful system-wide improvements in quality, cost, outcomes, and equity.  

The SVP will report to Chief Strategy Officer and EVP Missy Nachbar, and will work closely with the SVPs of the other health departments, as well as with other senior leaders across the organization. Department leaders across NORC collaborate and work closely together to coordinate project staffing and business development. Some of the HCS projects and proposals benefit from the expertise and staff assistance from other departments in order to ensure success. In addition to leading the HCS department, the new SVP will also be a member of NORC’s senior management team. The SVP will be expected to help advance NORC’s mission and goals by contributing to the organization’s strategy and operational management, and to oversee, develop, and grow the organization’s research activities in the health care sector.

The SVP will have revenue, profit, and loss responsibility for the HCS department and will manage a team that spans NORC’s offices in Chicago and Bethesda, as well as employees working in other locations. This includes a talented and highly motivated team of approximately 20 professional staff, spanning senior strategists, experienced policy experts and researchers, and data analysts and programmers. The SVP will be required to work with NORC’s Executive leadership throughout the year to develop and implement an annual budget, establish revenue targets, and refine the department’s strategic vision through the identification of annual goals and measures.

Key Opportunities and Challenges

The broad challenge for the new SVP is to lead, manage, and grow the Health Care Strategy department and to support the growth of market-facing deliverables throughout the organization. The SVP will build on the department’s past and current successes and lead its pursuit of new avenues for expanding and diversifying its portfolio. Specifically, the new SVP will need to provide intellectual leadership and subject matter expertise to address the following challenges and opportunities:

Lead Health Care Strategy to new levels of achievement 

NORC operates in a dynamic, rapidly changing market characterized by increasing competition, technology disruption, and budgetary constraints. In this competitive environment, NORC’s HCS department has been successful, experiencing rapid growth in recent years due to its excellent work and effective business development. NORC anticipates that this trend will continue and seeks a leader who is ready to expand the department’s impact and breadth as federal and state policy priorities evolve, and as the private market reacts to these new policy conditions. The next SVP will possess the vision, leadership skills, and management talents to advance the HCS department to new levels of excellence and achievement.

Ensure analytic integrity

NORC work products – and HCS analyses especially – often involve novel data analytics, acquisition of extant/secondary data sources, and linking multiple data systems together. The new SVP will need to ensure that HCS data and analytic products meet market-level quality standards in terms of accuracy, accessibility, timeliness, and relevancy among others.   

Adapt to a rapidly changing political environment

Health care continues to be a high-priority issue for the current U.S. president, his administration, and the Congress. The new SVP will need to navigate the political environment with respect to policy priorities and potential legislative/structural changes in the health care system to ensure NORC is sufficiently nimble and prepared to address evolving priorities and the implementation of new policies.

Collaborate and partner with other NORC research departments

Given how integral HCS is to the overall success of NORC, the SVP will be an important strategic leader in the organization. The SVP will contribute to the direction of NORC’s entire health portfolio, collaborate with other research leaders across the organization, and assist in the ongoing development and expansion of NORC’s business activities. 

Develop new client relationships and serve as senior executive for fostering and enhancing existing client relationships

The new SVP will operate as the department’s senior client relationship executive, playing a critical client-facing leadership role. Success will be measured by the ability to spark the expansion of existing work, to pursue and secure new projects, and to match both to markets that reinforce NORC’s vision and mission.

Lead business development in Health Care Strategy

The new SVP will serve as the business development leader for the department and will set strategy and collaborate with senior team members around business development execution and revenue generation. Moreover, the successful candidate will bring their own research expertise and experience to NORC and leverage it to successfully attract new funding from existing and new clients.

Foster collaboration and innovation among staff

A culture of collegiality and collaboration has contributed to NORC’s overall success. The new SVP will strengthen cross-project and cross-department interaction among staff of all levels, and will exemplify this approach in their management, mentorship, and development of staff—and inspire department members to do the same.

Build a cohesive, team-oriented culture comprised of experts across the department 

NORC depends on its talented and engaged staff to compete successfully and to deliver on its mission. NORC fosters an environment that promotes the personal growth and professional development. The SVP needs to be an experienced mentor and leader of people who will ensure that the team is comprised of high-caliber, motivated individuals who possess the skills and expertise necessary to support the department’s activities. Building cohesion and trust across a geographically dispersed staff are central tasks for the new leader.


This is a tremendous opportunity for an exceptional individual to join the leadership team of a nationally renowned organization and to lead a highly successful and critical business unit to new heights of excellence and achievement. The position requires an individual with vision, proven leadership skills, extensive management experience, and a deep understanding of health care research. 

While no one candidate will embody all of the traits noted below, the successful candidate will bring many of the following professional and personal qualities to this important role:

Professional Qualities 

  • An advanced degree in health services research, sociology, social psychology, economics, health economics, social work, psychology, public policy, public health, survey research, or other related field. Relevant work experience may be considered in lieu of an advanced degree. 
  • At least 20 years of health care policy, health data analytics, and/or private sector leadership. 
  • Recognition as an expert in health care policy and expertise in managing client-focused projects, and other accomplishments. 
  • The ability to contribute as a member of the organization’s senior management team. 
  • Deep connections to leading organizations in major health care sectors such as health plans, hospitals, patient advocacy organizations, trade associations, and foundations. 
  • Demonstrated skill as a leader and demonstrated success in mentoring staff and managing building teams.  
  • A successful record of marketing advanced advisory services and analytic projects to private companies, foundations, and trade associations. 
  • Prior and proven experience with planning and executing strategic business development activities and proposal writing that has resulted in recurring client engagements. 
  • Excellent written and oral communication skills. 
  • A management style that is engaged and inclusive, empowering others to succeed. 
  • Proven ability to recruit, develop, and retain highly talented staff. 

 Personal Attributes 

  • An organized individual who can create and manage systematic processes that will support a well-run department. 
  • An analytical thinker possessing the ability to understand, interpret, and process sophisticated qualitative and quantitative information.  
  • An individual who has the ability to work within and manage a team-oriented environment, consisting of a multidisciplinary and diverse group of professional staff.  
  • A willingness to invest considerable time and energy in getting to know the staff, affiliated researchers, and their work. 
  • A leader and consensus builder who recognizes organizational and personal barriers in order to build bridges and design effective solutions. 
  • An executive who is a strategic thinker, but also enjoys the details.  
  • An energetic and performance-driven individual who will pursue excellence in evaluating the research being performed by the team. 
  • A person who has a sense of humor, is a supportive colleague, and enjoys a fun and open work environment. 

NORC at the University of Chicago is an independent research institution that delivers reliable data and rigorous analysis to support key strategies and decision-making of leading organizations and businesses. Since 1941, NORC has conducted groundbreaking studies on critical issues, created and applied innovative methods and tools, and upheld the highest standards of scientific integrity and quality. Today, clients around the world partner with NORC to transform increasingly complex information into useful knowledge. 


Headquartered in Chicago’s downtown Loop, NORC has additional major offices at the University of Chicago’s Hyde Park campus and in the greater Washington, DC area (Bethesda, MD), as well as five smaller satellite offices in Albuquerque, Atlanta, Boston, San Francisco, and Wichita. The organization houses a diverse portfolio of subject matter expertise with strong technical capabilities in acquiring and transforming data of all types into knowledge, thereby enabling critical decision-making in public policy, program management, business, and society at large. NORC is currently divided into seven core research departments and employs over 1,000 researchers, technicians, and support personnel, a network of national field management staff, and up to 2,000 experienced interviewers on demand for in-person, telephone, and web-based survey needs.  


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.



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