Work type



Capability Area

Research and Survey

Manager, Health Care Strategy - Bethesda

Apply now Job no: 500016 Work type: Regular Full-Time Location: Bethesda, MD Capability Area: Health Care Strategy


NORC at the University of Chicago seeks a Manager for our Health Care Strategy team. The manager will contribute to consulting, research, and data analytics projects for health care clients, including health plans, providers, disease groups, and foundations. Such projects will generate insights and quantitative information to inform clients’ business strategy, policy positioning, and external thought leadership. Ideal candidates will have exposure to a broad range of health care coverage, delivery, equity and access topics, as well as deeper expertise in 1-2 specific areas. The manager will be expected to follow current events, policy and market trends, and new research to continually advance this expertise. The manager will have experience conducting quantitative analyses in partnership with senior staff, or demonstrate potential to conduct and interpret quantitative analyses with senior staff.

The manager will be responsible for supporting and leading project teams with direction from senior staff. This includes setting and managing project timelines and coordinating roles and responsibilities for internal team members. He or she should collaborate closely with colleagues in the Health Care Strategy team and throughout NORC to support project work. The manager should have excellent attention to detail and understanding of project ownership to ensure project teams meet stated commitments. The manager must demonstrate effective internal and client communication on administrative issues and be able to discuss research findings with clients. The manager will supports business development through project ideation, drafting proposals, and tracking opportunities.

Preferably applicants will be based in our Bethesda, MD office with a hybrid office/work from home schedule.


DEPARTMENT: Health Care Strategy

NORC’s Health Care Strategy Department delivers consulting, data analysis, and research services to health care industry clients, including plans, providers, associations, foundations, long-term care, and disease groups. We are a new, rapidly-growing business line within a well-established research institution. HCS experts guide critical decision-making in business and policy by translating complex information into actionable knowledge. We work closely with our clients to ensure our work is targeted, scalable, and impactful. Our services include policy analysis, data analytics and visualization, predictive modeling, consumer research, custom surveys, and program evaluations.

  • Direct health care research projects with assistance from other staff; 
  • Function in a lead role with responsibility for activities on project assignments, management of data, operational procedures required to deliver contracted deliverables. Must be adept at client interaction.
  • Effectively engage colleagues for input and follow-up on their assignments. Anticipates challenges with project execution and seek guidance from senior staff.
  • Communicate effectively with clients in written formats. Drafts emails for project managers/directors to send. Present interim updates and final deliverables to clients with preparation.
  • Supports proposal drafting and budgeting with direction from senior staff.
  • Direct junior staff on projects. Share best practices, management skills, and subject matter expertise with junior staff. Manage-up by asking for help and clarity from senior staff when needed.
  • Bachelor's degree from an accredited college or university. Masters Degree preferred.
  • At least 4 years’ experience in relevant field such as health policy or government affairs, consulting, health research, or working for the health care industry in a policy, strategy, legal or product development.
  • Emerging mastery of 1-2 areas of subject matter or technical expertise (examples include Medicare Advantage, value-based payment models, Medicaid policy, hospital or provider payment model expertise, pharmacy and/or medical benefit drug policy, commercial health insurance policy).
  • Strong knowledge of the process for identifying customer needs and defining products and services to fulfill those needs. 
  • Superior consulting skills. Well-developed problem solving skills, data analysis, time management, personal organization, attention to detail, and presentation skills.  
  • Ability to manage multiple projects with agility and work effectively with multiple departments, stakeholders and internal/external clients.  Ability to successfully influence cross-functional teams.
  • Ability to work effectively with minimal supervision.
  • Advanced ability to communicate effectively (oral and written) at all levels. Demonstrated ability to communicate effectively with clients and report writing for client deliverables.
  • Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint).

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.


For over 75 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.


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