| JOB SUMMARY: |
NORC at the University of Chicago, an independent research organization with 80 years of leadership and experience in data collection, program evaluation, data analysis, and information dissemination, seeks a talented Mulesoft Developer.
The Mulesoft Developer will join our growing IT team and support client-facing research projects involving data and system integrations as well as supporting internal NORC integration initiatives. Candidates must have deep hands-on experience with integration tools, processes, and best practices in order to drive continued growth and operational efficiencies across the organization.
NORC recognizes that talented and skilled researchers live throughout the U.S. and actively supports remote work arrangements.
|
| DEPARTMENT: |
NORC's Information Technology program provides technology services to our staff and clients. Given the critical role technology plays in our day-to-day lives, we are committed to providing professional, high-quality solutions in order to further our collective goal of advancing social science research.
|
| RESPONSIBILITIES: |
- Lead and/or support Mulesoft development on client projects involving data and system integrations, optimization of existing integrations, and enhancements
- Manage support requests including bug fixes and requests for enhancements
- Providing subject matter expertise in API design and best practices
- Conduct deep dive analysis with key stakeholders to interpret, define and document their requirements
- Ability to delve into ambiguous business problems, identify root causes and present scalable solutions.
- Serve as a resource for ongoing data management and governance, organizing documentation to support data integrity efforts
- Support Mulesoft releases and process for implementing new features with minimal user disruption
- Manage and respond to internal user support cases, and requesting external vendor support when needed
- Create APIs using MuleSoft to enable external systems to interact with Salesforce (example: retrieving client data or submitting new records)
- Automate processes related to data cleansing and transformation to ennsure high-quality inputs into Salesforce and other systems
- Configuring mechanisms to monitor API traffic, handle errors, and retry failed transactions between Salesforce and other systems
- Proactively communicate system changes to the user community and conduct training and support on Mulesoft functionality when required
- Manage project timelines, delivery, and deployment of Salesforce customizations with agile methodologies effectively
- Guarantee system data security and integrity, performing bulk data analysis and data loads
- Partner with internal NORC IT staff and external developers to integrate custom code and APIs
- Stay current on integration landscape functionality, best practices and product releases including, but not limited to Mulesoft
- Other tasks and duties as assigned.
|
| REQUIRED SKILLS: |
- BS or BA degree in Business, Business Systems, or equivalent
- At least 5 years Mulesoft experience required
- Mulesoft certified developer certification preferred
- Expertise in the Mulesoft Anypoint platform
- Knowledge of RESTful and SOAP web services
- Proficiency in DataWeave for data transformation
- Understanding of data formats like JSON and XML
- Familiarity with integration technologies (HTTP, JMS, JDBC)
- Basic understanding of object-oriented programming languages like Java
- API development and management skills
- Ability to take insights and turn them into actionable steps that drive business value
- Operate efficiently with a high degree of accuracy
- Proven ability to prioritize, multi-task and complete tasks within specified timelines
- Detail-oriented, organized and dependable.
- Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position.
- Previous NORC experience preferred
|
| SALARY AND BENEFITS: |
The pay range for this position is $99,000 – $148,000.
This position is classified as regular. Regular staff are eligible for NORC’s comprehensive benefits program. Benefits include, but are not limited to:
-
Generously subsidized health insurance, effective on the first day of employment
-
Dental and vision insurance
-
A defined contribution retirement program, along with a separate voluntary 403(b) retirement program
-
Group life insurance, long-term and short-term disability insurance
-
Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).
NORC’s Approach to Equity and Transparency
Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
|
| WHAT WE DO: |
NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.
|
| WHO WE ARE: |
For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
|
| EEO STATEMENT: |
NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.
|
